For the seventh year in a row, Chick-fil-A is the No. 1 restaurant chain in America, according to the American Customer Satisfaction Index.
The index, based on a 100-point scale, looked at both fast-food chains and full-service restaurants.
Chick-fil-A scored a massive 83, even beating out full-service restaurants LongHorn Steakhouse, Olive Garden and Texas Roadhouse, which all scored 80.
Here are the top fast-food restaurants, their points and the change from last year:
- Chick-fil-A 83 -1%
- Domino’s 80 1%
- KFC 79 0%
- Starbucks 79 1%
- Five Guys 78 NA
- Panera Bread 78 -1%
- Pizza Hut 78 1%
- Arby’s 77 -3%
- Chipotle 77 -4%
McDonald’s ranked the lowest of all with 70 points.
The top full-service eateries:
- LongHorn Steakhouse 80 -1%
- Olive Garden 80 1%
- Texas Roadhouse 80 0%
- Cracker Barrel 78 -1%
- Outback Steakhouse 78 0%
- Red Robin 78 3%
- Applebee’s 77 0%
- Chili’s 77 3%
- Red Lobster 77 -3%
The index is based on interviews with nearly 20,000 randomly chosen customers.