Tens of thousands of Bank of America customers are reporting issues in accessing their account information. The bulk of the complaints are coming from those using the bank’s mobile app.
The bank has not made any public comment as of yet.
Reports about a problem at Bank of America spiked around Noon Houston time on Downdetector, which collects data on outages.
“Five accounts show zero balance, over 20K,” one Bank of America customer on Downdetector wrote.
Another said he can’t log in but his wife can and her accounts display no balance.
Anothrr user wrote, “Shows my debt just fine.”