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Two weeks ago CenterPoint executives told Houston’s Morning News on KTRH it was proud of its response to Hurricane Beryl. Their CEO is now singing a different tune.
CEO Jason Wells told the Texas PUC that, “I take personal accountability for the areas where we fell short of our customer's expectations. Most importantly, I want to apologize to our customers for the frustration we caused. We will do better. While we cannot erase the frustrations and difficulties so many of our customers endured. I and our entire leadership team will not make excuses. We will improve and act with a sense of urgency."
Two weeks ago, CenterPoint executive Darin Carroll told Houston’s Morning News, “We're proud of our preparation. We're proud of our response. We've got nothing to hide. We'll be happy to have those conversations and share anything that they want to know."
You can listen to the interview below.
The death toll from the storm was at 36 at last check, with 15 deaths related to heat and the long term power outages.