Is your phone company forcing you to give up the land line? Major carriers already have warned they want to phase out land lines by 2020.
Land lines are quickly going the way of the dinosaur as the telephone giants switch over to digital. However, consumer industry expert Jim Berry says the switch really is driven mainly by cell phone customers.
“The trend over the last 15 years or so, a lot of people decided well I don't need this land line,” said Berry.
High Tech Texan Michael Garfield warns digital service is not totally reliable in an emergency.
“If the power goes out during hurricanes, floods or tornadoes, generally you don't need power to support the phone lines,” Garfield tells KTRH News. “The old copper phone lines, they still work.”
Some customers already are complaining their provider is forcing them to an Internet or wireless phone as part of a package deal. Garfield says if that's the only service available, that's what you'll get.
“You can tell them no I don't want the bundle, I don't want to pay the $150-200 a month, I just want traditional phone service, and now it looks it may not be a land line, only a Voice Over Internet Protocol or VOIP,” he says.
An spokesperson for AT&T issued the following statement: “We offer AT&T customers the option to choose from traditional wireline voice service, VOIP through U-verse Voice or wireless home phone.”